Job Title – Repair Sales Manager
Pickerings Lifts is a national, well established, privately owned, independent, leading lift specialist with 170 years’ experience. Due to continued success and growth, we require a Repair Sales Manager to operate out of our Romford Office.
The successful candidate will be expected to deliver an efficient lift repair service to our clients. The ideal candidate will be able to manage minor and major repairs from initial site survey through to completion and handover.
Main Duties:
- Maximise and generate client quotations from service visits / callouts / insurance reports.
- Generate minor repair quotes as well as major repair quotes including modernisations.
- Follow up on client quote.
- Liaise with customers to ensure client satisfaction and manage customer expectations as part of the quotation process.
- Placing insurance items onto service calls.
- Process orders on the in-house maintenance system including control of stage payments.
- Order parts to budget and ensure delivery to timescale.
- Liaise with Engineers to ensure quotations are as accurate as possible.
- Monitor workload ensuring that monthly quote targets are met.
- Process timesheets in the absence of the Regional Manager.
Person Specification:
- Previous experience of successfully handling high volumes of external & internal communication
- Confident and professional communication style demonstrating proficiency of Outlook
- A professional & confident telephone manner
- Confident using Microsoft word
- Experience with quoting on insurance reports
- Understanding of the lift industry and equipment preferred
- Strong organizational skills and the ability to plan your own work, using initiative to meet deadlines
- Team working ability together with the ability to accept and follow instructions
- The ability to manage a varied and high-volume workload in a fast-paced environment
- Lift industry experience is preferred however training would be provided for any successful applicant with a relevant engineering background
What We Offer:
- High earnings potential
- Quarterly bonus
- 25 days holiday plus statutory bank holidays
- Pension scheme
- Company Sick pay
- Flu Jab
- Training & Development Investment
- Retail discount scheme
Pickerings Lifts is an Equal Opportunities employer and positively welcomes suitable qualified and experienced applications from individuals irrespective of sex, race, gender, age, national origin, religion, religious belief, sexual orientation, or disablement. We are committed to diversity, equity and inclusion in the workplace. A copy of our Diversity, Equity & Inclusion Policy is available on request’.
If you feel that you have the necessary skills to apply for this role, then we look forward to hearing from you.
